Returns + Exchanges

Returns

Please choose your artwork carefully as we do not accept returns. All items are final sale. We offer a resale service through our website so if you buy from us you can sell through us. Contact us for further details.

Damaged Artwork
If you notice any serious damage to the outside of the package please do not sign for the delivery and contact us immediately. To avoid accidentally damaging your edition, for example if a work is unframed, leave all unpacking and handling of the artwork to a trusted professional framer or art handler. Contact us for local recommendations.

If you notice damage upon unpacking your edition from BB Art, contact us within 48 hours of receiving the artwork with digital images of the damage. If we find that the edition was damaged in transit we will endeavor to replace the edition. In the event that we are unable to replace the edition we will arrange a refund upon receiving the returned damaged artwork and corresponding Certificate of Authenticity (when applicable).

Items Sold Through Viralstyle

Viralstyle works hard to ensure that all our campaigns are printed to high-quality standards & shipped on time and accurately. Viralstyle accepts returns and will issue a refund or replacement within 30 days of the end of the campaign or 10 days of the delivery (whichever is later) for any of the following reasons (with visual confirmation): The product itself is flawed; the quality of the printing is poor; or if the final product is materially different than the design presented in the campaign. If your purchase meets any of the criteria above, please contact Viralstyle at support@viralstyle.com.